Terms and Conditions

Effective Date: December 18,2024

Welcome to Reno Bike Fix! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products through our online store. By accessing or using our website and services, you agree to be bound by these Terms. Please read them carefully before making any purchases or using our site.

1. Acceptance of Terms

By using the website renobikefix.com or making a purchase from our online store, you agree to comply with and be bound by these Terms and any applicable laws. If you do not agree with these Terms, please refrain from using our site or making any purchases.

2. Changes to Terms

Reno Bike Fix reserves the right to modify, update, or revise these Terms at any time without prior notice. Any changes will be posted on this page with an updated Effective Date. Your continued use of the site after any changes signifies your acceptance of the updated Terms.

3. Account Registration and Security

  • Account Creation: To make a purchase or access certain features of our website, you may be required to create an account. You must provide accurate and up-to-date information during registration and maintain the confidentiality of your login credentials.
  • Account Security: You are responsible for maintaining the security of your account and any activities conducted under it. Notify us immediately if you suspect any unauthorized access or use of your account.

4. Product Information

  • Product Descriptions: We strive to provide accurate and up-to-date information about our products. However, we do not warrant the accuracy or completeness of product descriptions, prices, or other content on the website.
  • Product Availability: Product availability is subject to change without notice. In the event that an item is out of stock, we will notify you and provide options such as backordering or canceling the order.
  • Pricing: Prices listed on the website are in USD and are subject to change at any time. We reserve the right to correct pricing errors or update product prices as needed.

5. Order Processing and Payment

  • Order Confirmation: After placing an order, you will receive a confirmation email with your order details. This email does not constitute an acceptance of your order. Orders are subject to approval and availability.
  • Payment: We accept various payment methods, including credit cards, PayPal, and other secure options available at checkout. Payments are processed securely.
  • Order Cancellation: Orders may be canceled within 24 hours of purchase, as long as they have not been shipped. Once an order has been processed and shipped, it cannot be canceled.

6. Shipping and Delivery

  • Shipping Methods: We offer various shipping methods. Shipping fees will be calculated at checkout based on the delivery address and shipping method chosen.
  • Shipping Timeframes: Delivery times depend on the shipping method selected, the destination, and product availability. We strive to process orders within 1-2 business days, but delivery times may vary.
  • International Orders: We currently offer shipping to [list of countries]. Additional shipping charges and customs duties may apply for international shipments.

7. Returns and Refunds

  • Return Eligibility: Items can be returned within 30 days from the date of delivery for a refund or exchange, provided they are in new, unused condition. For more details, please refer to our Refund and Returns Policy.
  • Refund Processing: Refunds will be processed to the original payment method once the returned item is inspected and approved.

8. Limitation of Liability

  • Disclaimer: Reno Bike Fix is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, including but not limited to any damage to personal property, loss of data, or loss of business.
  • Product Liability: We are not responsible for any injury or damage caused by improper use of the products purchased from our website. Please follow all instructions and safety guidelines provided with the products.

9. Intellectual Property

All content, designs, logos, trademarks, and intellectual property on our website are the property of Reno Bike Fix and are protected by copyright, trademark, and other laws. Unauthorized use or reproduction of our content is prohibited.

10. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information when using our website.

11. User Conduct

You agree to use our website only for lawful purposes and to follow all applicable local, state, and national laws. You may not use our website for any illegal activities, to transmit harmful or abusive content, or to infringe upon the rights of others.

12. Third-Party Links

Our website may contain links to third-party websites for informational purposes. We do not control these websites and are not responsible for their content or privacy practices. Accessing third-party links is at your own risk.

13. Indemnification

You agree to indemnify, defend, and hold Reno Bike Fix, its officers, employees, agents, and affiliates harmless from any claims, damages, losses, or expenses, including legal fees, arising from your use of the website or violation of these Terms.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Wisconsin. Any disputes arising from these Terms or your use of our website will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

15. Termination

We reserve the right to suspend or terminate your access to the website at any time without notice if we believe you have violated these Terms.

16. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

  • Email: info@renobikefix.com
  • Phone: (214) 687-7849
  • Address: 2103 County Rd W #VV, Seymour, Wisconsin (WI), 54165