Payment Policy
Effective Date: December 26,2024

At Reno Bike Fix, we are committed to providing a secure and straightforward payment experience for our customers. This Payment Policy outlines the accepted methods of payment, billing procedures, and related terms for purchasing products and services through our website or store.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: For secure online transactions
  • Bank Transfers: For large orders (subject to processing times)
  • Other Methods: Additional options may be available based on location or customer preference (please inquire for details).

2. Payment Processing

  • Timing: Payment is processed at the time of purchase. For orders placed online, payment authorization and capture occur upon checkout.
  • Failed Payments: If your payment method is declined, you will receive an error notification. Orders will not be processed until payment is successfully completed.

3. Pricing and Taxes

  • Pricing: All prices are listed in U.S. Dollars (USD) and are subject to change without prior notice.
  • Sales Tax: Applicable sales tax will be calculated and added to your order based on the shipping address.
  • Discounts and Promotions: Discounts, promo codes, or other special offers must be applied at checkout and cannot be retroactively applied to completed orders.

4. Refunds and Cancellations

  • Refunds: Payments for eligible returns or order cancellations will be refunded according to our Refund and Returns Policy. Refunds will be issued to the original payment method used at checkout.
  • Cancellations: If you need to cancel your order, please contact us within 24 hours of placement. Orders already shipped cannot be canceled, and return procedures will apply.

5. Secure Transactions

  • Data Protection: We use industry-standard encryption to protect your payment information during online transactions. Your payment details are processed securely and are not stored on our servers.
  • Fraud Prevention: For your security, orders may be subject to verification or fraud checks. If additional verification is required, we will contact you promptly.

6. Installments and Financing

  • Installment Payments: [Optional clause if applicable] If offered, installment payments must be agreed upon in advance and comply with the terms specified in the agreement.
  • Financing Options: [Optional clause if applicable] Financing may be available through third-party providers. Please refer to the specific terms of the financing agreement.

7. Changes to Payment Policy

We reserve the right to update this Payment Policy at any time. Changes will be effective immediately upon posting on our website with an updated Effective Date. Continued use of our services constitutes acceptance of the revised terms.

8. Contact Information

If you have questions or concerns regarding payments, please contact us:

  • Email: info@renobikefix.com
  • Phone: (214) 687-7849
  • Address: 2103 County Rd W #VV, Seymour, Wisconsin (WI), 54165