Privacy Policy

Effective Date: December 18,2024

At Reno Bike Fix, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website or make purchases from our store. Please take the time to review this policy carefully.

1. Information We Collect

When you interact with our website, we collect both personal and non-personal information to provide and improve our services:

  • Personal Information: We collect personal information when you make a purchase, create an account, or contact us. This includes your name, address, phone number, email address, and payment details.
  • Non-Personal Information: We also collect non-personal data such as browsing behavior, IP addresses, and website interactions, which helps us improve our site’s functionality and tailor our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Orders: To complete your transactions, fulfill your orders, and provide customer service.
  • Communication: To respond to your inquiries, provide updates on your orders, or notify you of promotions, discounts, or other offers, provided you have consented to receive such communications.
  • Improving Services: To analyze how visitors use our website, optimize content, and enhance the user experience.
  • Legal Compliance: To comply with applicable laws, regulations, or legal processes.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping companies) that assist in completing transactions and providing services on our behalf.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We take the security of your personal information seriously and implement reasonable physical, electronic, and administrative safeguards to protect it from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences.
  • Analyze website traffic.
  • Personalize content and ads based on your behavior.

You can disable cookies through your browser settings, but please note that this may affect some website features.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Update: Correct any inaccurate or incomplete personal information.
  • Delete: Request the deletion of your personal data, subject to certain legal obligations.
  • Opt-Out: Opt-out of receiving marketing communications from us by following the instructions in any email we send or by contacting us directly.

To exercise these rights, please contact us at info@renobikefix.com.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that this Privacy Policy only applies to Reno Bike Fix. We are not responsible for the privacy practices of external websites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to periodically review this page to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

  • Email: info@renobikefix.com
  • Phone: (214) 687-7849
  • Address: 2103 County Rd W #VV, Seymour, Wisconsin (WI), 54165